Return and Refund Policy

Return and Refund policy

RETURN AND REFUND POLICY

Our return and refund policy expires 7 days after delivery. Returns will not be accepted after 7 days from the date of delivery. If 7 days have passed, unfortunately, we cannot offer you a refund or an exchange.

Returns

  • Returns are handled according to our website policy, which may change. Updates will be posted online. We reserve the right to accept returns, but you must follow local laws.
  • Changes to our return or refund page will be effective on any purchases made after the change date on our website.

Late or missing refunds (if applicable)

  • We have a very reliable and streamlined refund process, so if you’re still expecting your refund, please check your bank account again.
  • If you haven’t contacted your credit card company yet, do it ASAP: they may take a while to process the refund.
  • Next, contact your bank for refund processing times and help with any issues from your purchase.
  • If you are still waiting for your refund, please contact us at info@greenworld.com.ng.

Return and Refund Policy for Exchanges (if applicable)

  • Our Return and Refund Policy is only applicable in some instances.
  • We replace items only if they are defective or damaged. Contact us for assistance with faulty products.
  • Send us an email at support@greenworld.com.ng if you need to exchange it for the same item, then send it to the following address: 76, Nouakchott Street, OTHNI Shopping Center, Wuse Zone 1, by Allied brother junction before GSM village, Abuja,

Shipping

  • You are responsible for non-refundable return shipping costs.
  • We highly recommend using a trackable shipping service.
Shopping Cart
Scroll to Top